Secondary Research

2-40 people

The essence of human-centered design lies in engaging with individuals to understand their obstacles, aspirations, and limitations. However, during the Inspiration Phase, there may arise situations where a casual interview may not suffice, and additional information such as context, history, or data may be required. Given the complexity of social sector challenges, Secondary Research, which can be conducted through online sources, reading materials, or data analysis, can aid in formulating pertinent questions.

Workshop steps


After identifying your design challenge, begin understanding its wider context. Quickly gain knowledge by researching the latest news in the field. Utilize online sources, newspapers, magazines, or journals to stay updated on recent developments.


Attempt to discover the latest advancements in your specific field, whether they are technological, behavioral, or cultural. Gaining knowledge about the cutting-edge developments will enable you to ask insightful questions.


Examine existing solutions in your vicinity. Identify the successful and unsuccessful ones. Notice any that resemble your potential design. Draw inspiration from any solutions that motivate you to create your own.


Since interviews may be quite subjective, utilize your Secondary Research to obtain the necessary facts and data to comprehend the context of your challenge.

Need help with this workshop?

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Anna Lundqvist
UX Designer and AI Ethics Strategist guiding innovative product development and educational workshops
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Eddy Salzmann
Design lead and team culture enthusiast driving products and design processes
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Ola Möller
Founder of MethodKit who has a passion for organisations and seeing the big picture
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