90-Minute Prototypes

Welcome & Introduction (5 min) Before the workshop, kindly request participants to download and set up the POP App at least a day in advance. They should get familiar with the interface, but not spend more than 5-10 minutes on it. Start the workshop by warmly welcoming everyone and informing them that they'll be creating clickable app prototypes within the next 90 minutes, which will be ready for testing and presentation. Highlight that the workshop will be fast-paced and hands-on. Motivate them to focus on enjoying the process rather than striving for perfection. Split the participants into groups of 2-4, ensuring that each group has at least one person who has downloaded the app.

Determine a Need (10 min) Clarify that the initial step involves each group pinpointing a user need or value gap that can be addressed by a new digital service. This step can be tackled in different ways, such as using one of these prompts: - What are the most frequent needs/value gaps mentioned by our clients? - What are the typical needs/value gaps for target group X? - What are the largest needs/values gaps in your daily routine? Alternatively, you can employ techniques like User Day-parting or Rapid Research before the workshop to produce pertinent needs. The objective is for every group to recognize a relevant need or value gap. Outcome:

Brainstorm (15 min) Considering the identified need/value gap, each group should allocate 15 minutes to develop a digital service concept. Provide groups with paper and markers, encouraging them to jot down ideas and create sketches while shaping their concept. Inspire groups to think outside the box and explore innovative ideas. Clarify that the service concept can extend beyond an app, but an app must be included as a part of the service. After 15 minutes, every group should have a rough outline of their service concept. Outcome:

Draw a Prototype (15 min) Inform the participants that the following step involves designing a basic, interactive app prototype for their idea. Supply each team with multiple printed iPhone screen templates. Their objective is to develop a minimum of 4 app frames for their service. Ask them to envision that they are constructing a prototype to present and evaluate with prospective users. Motivate them to create prototypes of essential features and processes that showcase the service's value.

Create Prototypes (15 min) In this step, groups will utilize the POP App to upload their sketches and develop their clickable prototypes. Begin by explaining the primary function of the POP App: uploading drawings and making elements within them clickable to establish flows between screens. As the groups work on this task, move around the room and provide assistance to those who may need more guidance with the app. Encourage participants to help each other, with app-savvy individuals supporting those who might face difficulties. Once the groups are ready, instruct them to use the 'Share' feature to send their prototypes to you, the facilitator, or another designated person who will collect them and display them on the projector. (POP App allows sharing via copied link, e-mail, Facebook, Twitter, or SMS) Finally, using a computer connected to the projector, gather the links so that they can be opened and projected one after the other.

Now (15 min) Ask each group to step forward and give a 2-minute presentation on their prototype. Make sure they cover: - The identified need or value gap - A quick overview of the service concept - A walkthrough of the app's flow (using a click-through prototype) If there's enough time, encourage other groups to contribute to the app idea by offering "yes, and..." suggestions for further development after each presentation.

Final Session (15 min) Once all the presentations are completed, gather everyone back into the main group. Ask participants to spend five minutes thinking about these questions: - How did you find this experience overall? - What parts were difficult? What parts were exciting? - What valuable lessons can I learn from this experience? - How can I use what I've learned in my everyday work? After the individual reflection, encourage participants to discuss their thoughts with the entire group. Conclude the session.