No. #46
Ultimate Attribution Error
- Biased Group Attribute Assignment
The ultimate attribution error involves making biased assumptions about the reasons behind group behaviors, attributing positive outcomes to internal characteristics and negative outcomes to external circumstances. This can impact user feedback interpretation and product strategy.
Read more on WikipediaProduct example
Crediting the success of a product feature to the team's hard work but attributing any failure to external factors like market conditions.
Empathy tips
Awareness of Attribution Biases
Increase awareness of how attribution biases can distort team and user assessments.
Balanced Feedback Interpretation
Interpret feedback and outcomes through a balanced lens, considering both internal and external factors.
Encourage Objective Analysis
Foster an environment where outcomes are analyzed objectively, irrespective of preconceptions.
Feedback Diversification
Diversify feedback sources to get a more accurate picture of product performance.
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