No. #33
Semmelweis Reflex
- Rejection of New Evidence
The Semmelweis reflex is the tendency to reject new evidence or knowledge because it contradicts established norms, beliefs, or paradigms. This can hinder innovation and the acceptance of new ideas in product development and user experience design.
Read more on WikipediaProduct example
A team may reject user feedback suggesting a revolutionary new feature because it doesn't fit with the existing product roadmap.
Empathy tips
1
Foster Openness to Innovation
Cultivate a culture that is open to new ideas and evidence.
2
Diverse Perspectives
Encourage the inclusion of diverse perspectives in the decision-making process.
3
Challenge Assumptions
Regularly challenge assumptions and established practices.
4
Promote Continuous Learning
Encourage ongoing learning and adaptation within teams.
Need an empathic partner?
Anna Lundqvist
UX Designer and AI Ethics Strategist guiding innovative product development and educational workshops
Eddy Salzmann
Design lead and team culture
enthusiast driving products and
design processes
Ola Möller
Founder of MethodKit who has a
passion for organisations and
seeing the big picture