No. #33
Semmelweis Reflex
- Rejection of New Evidence
The Semmelweis reflex is the tendency to reject new evidence or knowledge because it contradicts established norms, beliefs, or paradigms. This can hinder innovation and the acceptance of new ideas in product development and user experience design.
Read more on WikipediaProduct example
A team may reject user feedback suggesting a revolutionary new feature because it doesn't fit with the existing product roadmap.
Empathy tips
1
Foster Openness to Innovation
Cultivate a culture that is open to new ideas and evidence.
2
Diverse Perspectives
Encourage the inclusion of diverse perspectives in the decision-making process.
3
Challenge Assumptions
Regularly challenge assumptions and established practices.
4
Promote Continuous Learning
Encourage ongoing learning and adaptation within teams.
Need an empathic partner?
Anna Lundqvist
UX & AI ethics expert driving better products and smarter teams.
Eddy Salzmann
Design lead crafting seamless products and mentoring design teams.
Ola Möller
Facilitator helping organisations see the big picture and take action.