No. #103
Optimism Bias
- Overlooking Potential Risks
Optimism bias is the tendency to believe that we are less at risk of experiencing a negative event compared to others. This can impact risk management and future planning, leading to underpreparedness for potential challenges in projects and personal goals.
Read more on WikipediaProduct example
Developers might underestimate the potential for user data privacy issues, assuming their security measures are sufficient.
Empathy tips
1
Risk Awareness Training
Provide training on risk awareness and management.
2
Preventative Planning
Encourage preventative planning and the consideration of worst-case scenarios.
3
Realistic Milestone Setting
Set realistic milestones that account for potential setbacks.
4
User Education on Risks
Educate users about potential risks and how they are being mitigated.
Need an empathic partner?
Anna Lundqvist
UX & AI ethics expert driving better products and smarter teams.
Eddy Salzmann
Design lead crafting seamless products and mentoring design teams.
Ola Möller
Facilitator helping organisations see the big picture and take action.