No. #51
Just-World Hypothesis
- Belief in a Fair World
The just-world hypothesis is the cognitive bias that assumes that actions always yield fair and fitting consequences. This belief can influence user expectations from products or services, expecting fair outcomes from their actions or decisions.
Read more on WikipediaProduct example
Users might expect that spending more time on a learning platform will guarantee success, overlooking other factors like the quality of their study methods.
Empathy tips
Manage Expectations
Clearly communicate the factors that can influence outcomes and manage user expectations accordingly.
Highlight Effort and Strategy
Emphasize the importance of effort and effective strategies over just time investment.
Feedback on Effectiveness
Provide feedback on the effectiveness of user actions, highlighting areas for improvement.
Support Resources
Offer support resources to help users make the most of their efforts and adjust their strategies as needed.
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