No. #108

Illusory Superiority
- Overestimating One's Abilities

Illusory superiority is a cognitive bias that causes individuals to overestimate their qualities and abilities relative to others. This can lead to overconfidence in skills or knowledge, impacting learning, development, and social interactions.

Read more on Wikipedia

Product example

Users of an educational platform may not engage with certain learning materials, believing they already possess the knowledge or skills, thus missing out on valuable learning opportunities.

Empathy tips

1

Skill Assessment Tools

Implement objective skill assessment tools to help users accurately gauge their abilities.

2

Highlight Continuous Learning

Emphasize the importance of continuous learning and the potential for always improving.

3

User Success Stories

Share diverse user success stories that highlight learning and growth from various starting points.

4

Encourage Peer Feedback

Facilitate platforms or forums for peer feedback and support to help users gain a realistic view of their abilities.

Need an empathic partner?

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Anna Lundqvist
UX Designer and AI Ethics Strategist guiding innovative product development and educational workshops
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Eddy Salzmann
Design lead and team culture enthusiast driving products and design processes
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Ola Möller
Founder of MethodKit who has a passion for organisations and seeing the big picture
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