No. #117

Identifiable Victim Effect
- Empathy Towards Specific Individuals

The identifiable victim effect occurs when people are more moved to help individuals with known identities than a large, vaguely defined group with the same needs. This can influence user engagement with campaigns or features aimed at charitable causes or social issues.

Read more on Wikipedia

Product example

A crowdfunding platform may find that campaigns with personal stories and specific details raise more funds than those representing broader issues.

Empathy tips

1

Highlight Individual Stories

Use individual stories to generate empathy and engagement in social or charitable campaigns.

2

Balance with Broader Impact

While highlighting individual stories, also communicate the broader impact of users’ contributions.

3

User Choice in Contributions

Provide users with the choice to contribute to specific individuals or broader causes.

4

Educate on Collective Impact

Educate users about the importance and impact of supporting broader causes alongside identifiable victims.

Need an empathic partner?

Anna Lundqvist portrait
Anna Lundqvist
UX & AI ethics expert driving better products and smarter teams.
Eddy Salzmann portrait
Eddy Salzmann
Design lead crafting seamless products and mentoring design teams.