No. #83
Hindsight Bias
- 'I Knew It All Along' Effect
Hindsight bias is the inclination to see events that have already occurred as being more predictable than they were before they took place. This can lead to misjudgments in evaluating decision-making processes and outcomes in product development.
Read more on WikipediaProduct example
After a feature fails, team members may claim they knew it would fail all along, impacting learning from the experience.
Empathy tips
1
Foster Open Discussion
Foster an environment where team members can discuss and document their predictions and rationales before outcomes are known.
2
Document Decision Processes
Document decision-making processes to accurately assess them later.
3
Emphasize Learning
Emphasize learning and improvement from outcomes rather than justification of past decisions.
4
Bias Awareness Training
Provide training on hindsight bias and its effects on evaluation and learning.
Need an empathic partner?
Anna Lundqvist
UX & AI ethics expert driving better products and smarter teams.
Eddy Salzmann
Design lead crafting seamless products and mentoring design teams.
Ola Möller
Facilitator helping organisations see the big picture and take action.