No. #99
Hard–Easy Effect
- Misjudging Task Difficulty
The hard–easy effect occurs when people tend to overestimate their ability to perform difficult tasks, while underestimating their ability to perform easy tasks. This can impact project management and user interface design, where tasks may be misjudged in terms of their difficulty for users.
Read more on WikipediaProduct example
A development team might overestimate the ease with which users can navigate a complex interface, leading to usability issues.
Empathy tips
1
User-Centric Design
Focus on user-centric design principles to ensure interfaces are intuitive.
2
Iterative Testing
Use iterative testing to gauge task difficulty accurately.
3
Feedback Loops
Implement feedback loops to adjust the perceived difficulty of tasks.
4
Simplify Navigation
Work to simplify navigation and reduce complexity in task execution.
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Anna Lundqvist
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Eddy Salzmann
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