No. #19

- Resistance to Change

Conservatism in belief revision refers to the tendency to underweight new evidence and maintain prior beliefs or predictions. This can influence how users perceive updates or changes in a product, potentially leading to resistance against new versions or features.

Read more on Wikipedia

Product example

Users might be slow to adopt a major update of a software application, sticking with the older version due to familiarity.

Empathy tips


Introduce Changes Gradually

Roll out new features or changes in stages to allow users to adjust.


Transparent Communication

Clearly communicate the benefits of updates and how they improve upon previous versions.


User Education

Educate users on the importance and benefits of adopting the latest versions.


Feedback Channels

Provide easy ways for users to give feedback on updates to understand resistance points.

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