No. #19
Conservatism
- Resistance to Change
Conservatism in belief revision refers to the tendency to underweight new evidence and maintain prior beliefs or predictions. This can influence how users perceive updates or changes in a product, potentially leading to resistance against new versions or features.
Read more on WikipediaProduct example
Users might be slow to adopt a major update of a software application, sticking with the older version due to familiarity.
Empathy tips
1
Introduce Changes Gradually
Roll out new features or changes in stages to allow users to adjust.
2
Transparent Communication
Clearly communicate the benefits of updates and how they improve upon previous versions.
3
User Education
Educate users on the importance and benefits of adopting the latest versions.
4
Feedback Channels
Provide easy ways for users to give feedback on updates to understand resistance points.
Need an empathic partner?
Anna Lundqvist
UX Designer and AI Ethics Strategist guiding innovative product development and educational workshops
Eddy Salzmann
Design lead and team culture
enthusiast driving products and
design processes
Ola Möller
Founder of MethodKit who has a
passion for organisations and
seeing the big picture